Management DVD: You Can't Build a Great Organization Around Satisfied Customers!

Price: $99.00

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This eye-opening program is excerpted from Dave's "Simply the Best Customer Service" workshop and shares strategies for moving customers from "satisfied" to "highly satisfied," while offering compelling data to prove that merely "satisfying" a customer is not a high enough objective for any organization wanting to maintain higher margins, earn more repeat and referral business, and enhance the value of their brand. 35 minutes.

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