How to Become a "League of Your Own"

How to Become a "League of Your Own"

$1,600.00
/
Date
  • In stock
  • Inventory on the way
  • Live 2 day event with Dave Anderson
  • Course workbook and workshop materials
  • Breakout sessions
  • Breakfast, lunch, and top-shelf treats and drinks both days

Create "WOW" Customer Experiences

The best businesses in any industry aren't preoccupied with becoming number one in a league that everyone else is in. Instead, they focus on becoming so good at what they do, that they create for themselves an entirely different league where they're the only players. Through compelling data which demonstrates that getting the "WOW" from guests and customers is worth it, this two-day seminar with Dave outlines steps for how everyone in an organization - from top to bottom - can do more to positively impact the guest experience.

 

Topics include:

  • Instilling a team mindset in all business aspects to create "WOW" experiences for guests
  • Building a culture that supports "WOW" guest experiences
  • Enhancing team member experiences so they're enabled to deliver outstanding guest experiences
  • Collaborative phraseology for disarming difficult guests
  • Creating "WOW" experiential standards for all aspects of the guest experience
  • The strategy that statistically allows you to earn twice the repeat business and 3x the referrals
  • How to evaluate and improve each touch point that influences guest experiences
  • And more!

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Held at the LearnToLead

ELITE CENTER

Nestled in the Los Angeles area near Malibu's renowned beaches, the Elite Center offers a distinct learning atmosphere that's intimate and inspiring.

Intimate venue

Despite our 10,000 square feet of space, our classes are limited in size to ensure a more intimate, interactive, and impactful experience. Each training table is 8 feet in length, meaning there's plenty of room for your devices, workshop materials, drinks and more!

Elite Food & Beverage

Our variety of specialty food, beverages, and treats elevate the experience for guests of our workshops. Come ready to learn and ready to eat!

Interactive amenities

Enjoy some friendly competition over a game of cornhole or shuffleboard; unwind with a hot towel and essential oils; or take a spin around our corporate offices and production studio. Forget to pack something? Our medical and personal comfort valet stations have you covered.

Inspiring breakout rooms

Discuss and put your action plans together in an unforgettable setting. Develop your team's marching orders in our War Room. Gather top members of your cabinet together to discuss strategy in Kennedy's Situation Room. Devise your team's playbook in the Lombardi Room.

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